TERMS & CONDITIONS

These Terms & Conditions (the “Terms”) govern your use of the BUBLEDUB website, web studio and Telegram bot (together, the “Service”). By creating an account, sending a video to our bot, or purchasing credits, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is provided by SIA RODLEN (“we”, “us”), a limited liability company registered in the Republic of Latvia.

• Registration number: 42103078116
• Registered address: Ģenerāļa Baloža iela 13–21, Liepāja, LV-3414, Latvia
• Correspondence address: Gubu iela 6, Medemciems, Olaines pagasts, Latvia
• Contact: info@rodlen.com

2. What the Service does

BUBLEDUB transcribes speech in short videos, translates it, generates a synthetic voice-over in the chosen language, and returns a new video file. Optional features include burned-in captions and Telegram video-note (“circle”) output.

The Service is automated. Transcription, translation and synthesis are produced by machine-learning models without human review. Output quality varies with audio quality, accents, background noise, terminology and language pair.

3. Eligibility and account

• You must be at least 18 years old, or the age of digital consent in your country if higher, and have full legal capacity to enter into these Terms.
• You are responsible for everything that happens in your account and for keeping your sign-in method secure.
• You may link a Telegram account to your web account. Linked accounts share one credit balance and one processing history.
• Accounts are personal. Do not share, sell or transfer your account.

4. Credits

• The Service runs on credits. One credit equals one second of dubbing for one target language. Processing three languages consumes three times the credits.
• Credits are a prepaid unit of account for our Service only. They are not money, not electronic money, not a deposit, and they carry no interest.
• Credits are non-transferable and cannot be exchanged, cashed out or redeemed for money.
• Credits do not expire while your account is active and in good standing.
• Credits are reserved when a job starts and charged when it succeeds. If a job fails or is cancelled before delivery, the reserved credits are returned automatically.
• New accounts may receive complimentary trial credits. Trial credits are a courtesy, carry no monetary value, and may be changed or withdrawn at any time.

5. Purchases, digital delivery and the right of withdrawal

Credit packs are sold at the prices shown in your account at the time of purchase. Payments are processed by Stripe; we never receive or store your card details. Prices are final; we are not currently registered for VAT, and no VAT is added at checkout.

If credits were charged in error, or the Service failed on our side, contact info@rodlen.com and we will investigate and correct your balance where appropriate.

If a payment is refunded or reversed for any reason (including a chargeback), we will remove the corresponding credits from your balance. If those credits were already spent, your balance may become negative and further processing will be blocked until it is settled.

6. Your content and your responsibility for it

You keep all rights in the videos and audio you upload (“Your Content”) and in the outputs generated from them.

You grant us a limited, worldwide, royalty-free licence to host, transmit, decode, process and modify Your Content solely to operate the Service for you, to deliver the outputs, and to keep the Service secure. This licence ends when the content is deleted under our retention schedule.

You represent and warrant that, for every item you submit:

• you own it or have all necessary rights, licences and permissions to have it processed, translated and re-voiced;
• you have obtained any consent required from every identifiable person appearing or speaking in it, including consent to processing their voice and image;
• processing it does not infringe any copyright, trademark, personality, privacy or other right of any third party;
• it does not violate any law applicable to you or to us.

You are solely responsible for Your Content and for how you use the outputs. We do not pre-screen submissions.

7. Prohibited use

You must not use the Service to:

• impersonate any real person, or create content that could mislead others into believing a real person said something they did not say;
• process content you have no rights to, including material downloaded from other people’s social media accounts;
• produce or distribute content that is illegal, defamatory, hateful, harassing, sexually exploitative, or that depicts minors inappropriately;
• generate disinformation, election manipulation, fraud, or material designed to deceive;
• circumvent credit accounting, rate limits or access controls, or attempt to disrupt, reverse-engineer or overload the Service;
• resell, sublicense or provide the Service to third parties as your own without our written agreement.

We may suspend or terminate an account, and remove content, where we reasonably believe these Terms have been breached or where required by law. Where lawful and practical, we will tell you why.

8. Availability

The Service is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation, particular processing times, or continued availability of any language, voice, format or feature. We may change, suspend or discontinue any part of the Service. We rely on third-party providers (including Google Cloud, Stripe and Telegram) whose outages affect us.

9. No warranties

To the fullest extent permitted by law, the Service and all outputs are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Without limiting the above, we do not warrant that transcriptions, translations, captions, timings or synthesised speech are accurate, complete, culturally appropriate, or fit for publication, broadcast, legal, medical, financial or safety-critical use. Review every output before you publish or rely on it.

Nothing in this section limits the mandatory rights of consumers under applicable law, which cannot be excluded by contract.

10. Limitation of liability

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, goodwill, audience, business opportunity or data, however caused;
• we are not liable for any consequence of publishing, sharing or relying on an output, including reputational harm, third-party claims, or regulatory action arising from your use of the Service;
• our total aggregate liability for all claims connected with the Service is limited to the greater of (a) the amount you paid us in the three (3) months before the event giving rise to the claim, or (b) EUR 50.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, your mandatory statutory rights are unaffected.

11. Indemnity

If you use the Service as a business, you agree to indemnify and hold us harmless against claims, damages, liabilities, costs and reasonable legal fees arising from Your Content, your use of the outputs, or your breach of these Terms.

12. Data protection

We process personal data as described in our Privacy Policy, which forms part of these Terms. Media files are retained for a limited period and then deleted automatically.

13. Changes to these Terms

We may update these Terms. The version in force is always published here with its effective date. If a change materially reduces your rights, we will give reasonable notice by email or in the Service before it takes effect. Continued use after the effective date means you accept the updated Terms.

14. Termination

You may stop using the Service and request deletion of your account at any time by writing to info@rodlen.com. On termination, unused credits are forfeited unless the law requires otherwise. We may terminate or suspend access as described in section 7, or on reasonable notice if we discontinue the Service.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Latvia, excluding its conflict-of-law rules. Disputes are subject to the courts of the Republic of Latvia. If you are a consumer resident in the EU, you keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings there. Consumers may also use the European Commission’s online dispute resolution platform.

16. Miscellaneous

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets.

Questions about these Terms: info@rodlen.com